This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
- Diploma of Property (Agency Management)
Those that hold the CPP51122 - Diploma in Property - Agency Management are seen to play a vital role in:
- Understanding business systems, structures, property agency practices and business entities
- understanding legal and ethical frameworks for property agency operations
- developing systems, procedures and protocols for managing property agency functions
- establishing and controlling trust accounts and property agency business finances
- coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
- developing and maintaining knowledge of industry trends
- developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
- establishing and implementing strategic business plans and operational plans
- establishing and implementing agency and individual branding
- leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
- managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.
On completion of this course, Learners can apply for a Class One Real Estate Agent with Fair Trading NSW.
Study your way:
Once enrolled, our learners can choose the best way that best suits them to study. This means that once you have
access to our Learning management system, you can either:
Distance learning is a method of learning where a Learner will use the training resources provided
through the learning modules workbook and assessment section at the Learners own pace, within their
with little to no assistance from the RTO unless required.
Online learning is a method of learning where a Learner will use REINSW online platforms to complete
modules workbook and assessment section. Online uses interactive online systems to ensure that you
highly engaging and interesting learning experience. This style is also self-paced which is
completed by the
Learner in their own time with little to no assistance from the RTO unless required.
Zoom / Face-two-face is a method of learning where a Learner will attend a class with a Trainer &
either by Zoom or in person at our REINSW House training rooms. We have a set training calendar
that allows Learners to choose which course they would like to attend to gain that one-on-one
experience. To see what courses are upcoming, click on the View Schedule button.
Blended means that REINSW provides you as the Learner the opportunity to mix up your training
This means that as you continue to study through your course, you will have the ability to swap and
through the different training delivery methods mentioned above. For more information, please
Learner Support Officer.
We call this blended learning, provide our learners the ability to swap and change the way they would like to learn as they progress through their course.
The course in CPP51122 - Diploma in Property - Agency Management with REINSW is GST (Goods and Services Tax) free and is bound by the REINSW Training refund and credit policy found on our policy page by clicking the link below. Access to the course will only be provided once payment has been processed.
Payment is via installments:
Pay upfront with a valid Australian Credit or Debit Card via 4 equal instalments charged every month with the first
instalment paid on registration.
To successfully gain the qualification in CPP51122 - Diploma in Property - Agency Management, Learners must successfully complete the below requirements as per the training package rules.
12 units of Competency in total.
Units of competency required
CPPREP5001 Manage compliance in the property industry
CPPREP5002 Establish and monitor property industry trust account management practices
CPPREP5003 Manage ethical practice in the property industry
CPPREP5004 Manage a safe workplace in the property industry
CPPREP5005 Manage teams in the property industry CPPREP5006 Manage operational finances in the property industry
CPPREP5007 Develop a strategic business plan in the property industry
BSBHRM524 Coordinate workforce plan implementation
BSBHRM528 Coordinate remuneration and employee benefits
BSBHRM612 Contribute to the development of employee and industrial relations strategies
BSBLDR522 Manage people performance
BSBLDR602 Provide leadership across the organisation
BSBMKG543 Plan and interpret market research
BSBMKG552 Design and develop marketing communication plans
BSBOPS502 Manage business operational plans
CPPREP4507 Provide property sustainability information in real estate
CPPREP5008 Market the property agency
CPPREP5009 Develop a marketing and service strategy in real estate
CPPREP5010 Manage customer service activities in the property industry
CPPREP5201 Develop and maintain commercial property market intelligence
CPPREP5311 Develop and maintain rural property market knowledge and intelligence
All units must be completed with an outcome of competent to gain the certificate in CPP51122 - Diploma in
Property - Agency Management.
To find out more about the units of competency within the CPP51122 - Diploma in Property - Agency Management,
please download the Unit of Competency fact booklet below.
Our trainers and Assessors are available to provide assessment help to ensure that our Learners
supported through their studies. We understand that some tasks can seem overwhelming. The good
news is that
we’re here to help.
Our Learners can self-manage their bookings with their dedicated trainer and assessor through
Once enrolled, Learners are guided through on how to book time with their dedicated Trainer and
Upon completion of this course, Learners can be employed within the following occupations:
- Real Estate Agency Principal
- Senior Strata Manager
- Strata Management Principal
- Agency Manager
- Agency Director
CPP51122 - Diploma in Property - Agency Management is eligible for Recognised Prior Learning.
RPL is a formal process which awards credit for knowledge and skills, or competencies acquired through previous study, training, employment, or life experience. The RPL process strives to provide accurate and fair recognition for prior knowledge and skills. RPL can be awarded against unit/units which comprise part or full qualification under the scope of REINSW’s registration
For RPL course and information for the CPP41419 Certificate III in Real Estate Practice - General, please click on the link below.
Diploma RPL Course page
CPP51122 - Diploma in Property - Agency Management is eligible for Credit Transfer.
Learners that have completed units of competency through another RTO can apply for Credit transfer during the enrolment process with REINSW. To apply for Credit Transfer, a Learner will need to complete the credit transfer form that can be found by clicking the lick below.
Policy and Forms Page
Once enrolled, your dedicated Learning Support Officer will discuss with you the opportunity to compete your
through either credit transfer or RPL.
We understand that you may have questions about REINSW Training that is not available on our website. Please click the frequently asked questions link below to read through what our customers like to ask us.
Frequently asked questions
If you are still unable to find the answer to your questions, please contact us or phone our customer service team on 02 9264 2343