This is why NCAT has produced four videos which dramatise different scenarios to help people prepare for cases.
They deal with common matters from a tenancy dispute about unpaid rent, home building conflict, the review of a government agency’s decision about licensing, and the appointment of a guardian and financial manager for a person with a disability.
It is important to be prepared, and I would encourage consumers to visit www.ncat.nsw.gov.au to develop a better understanding about the process.