As a manager or supervisor you want to get the best out of your people, and you want them to be happy and motivated. One of the best ways for you to achieve this is by coaching and mentoring. By doing this, you'll help them make better decisions, solve problems and learn new skills.

This eLearning course is designed to:

• give you a good, basic understanding of how to effectively coach your team
• introduce you to a proven coaching and mentoring approach known as the GROW model
• help you to increase the productivity of your team 

Specifically you will:

• Understand the GROW model, which is a simple method of structuring your coaching.  GROW stands for:
  • Goal.
  • Current Reality.
  • Options (or Obstacles).
  • Will (or Way Forward).
    
    
• Learn how to identify and set appropriate goals for your people using the SMART method (Specific, Measurable, Achievable, Relevant and Time-bound).
• Identify the benefits of fostering trust with your employee.
• Follow a proven method to give effective feedback.
• Overcome obstacles that hinder the growth and development of your employee.