Key takeaways from the day
Cooley Auctions Director Damien Cooley, McGrath Estate Sales Agent Braden Walters and REINSW CEO Tim McKibbin hosted a session each.
After every talk they hosted, they gave their feedback to the audience on their main takeaways from the speakers.
Damien said: “Robyn’s talk showed that poor communication in business is something everyone needs to avoid. It is important to be open and honest with your teams, which helps reduce the number of disputes you have.
“Robyn also highlighted how important customer service is and how you should never take trust for granted. Sometimes we can underestimate the trust placed on us and the responsibility we have to do the best for our clients.”
Damien said: “We often take things for granted, but we can be incredibly proud that there are people in our industry like Alexandra. She is doing an incredible job helping women who have suffered domestic abuse to find housing.”
Damien said: “The more you can be yourself, giving good honest advice to people and meaning it, the better. Amanda’s talk highlighted how we can often overpromise and underdeliver, which we need to change.”
Damien said: “The main message for me from Tracey’s talk is about being yourself and allowing yourself to be vulnerable because it shows you care.
“We often get so consumed by what we are doing on a day-to-day basis that we forget about the people who are there to help us as leaders, and it is important to recognise them.”
Tim said: “I liked how Tracy said how one of her good qualities was being a great friend which we can all aspire to be and which she clearly was to Jane McGrath.
“We all go through life and all get our chance, but Tracy has decided to make a difference, and is making a difference, which I think is something we all need to aspire to.”
Tim said: “Lisa’s talk about how you have a whole variety of different things that take up your day reminded me of a quote from Steve Jobs when he said, ‘he was most proud of the things that he didn’t do’ which I thought Lisa highlighted.”
Tim said: “We all have challenges in life and the important thing is how we deal with those. Leah has gone looking for additional challenges to grow, which is a great tribute to who she is.”
Braden said: “We often hear about owning who you are and not replicating someone else.
“Susanne’s talk made me realise how it is a shift from doing deals and getting the numbers, because if you love what you do and fulfil your goals you are successful.”
Braden said: “There are some exciting changes happening in the real estate industry and with Leanne at the forefront it is more exciting than it has ever been.
“Change starts with the individual and each of us needs to make the change towards professionalism.”
Braden said: “Em is nothing but herself and she owns it, which we can all learn from.”