Termination data must now be reported — here’s what you need to know.
On 1 July 2025, agents and landlords will be legally required to report specific information about tenancy terminations to NSW Fair Trading — a key change introduced as part of the Residential Tenancies Amendment Act 2024 (NSW).
Under section 222A, the Secretary (that is, the Commissioner for NSW Fair Trading) must collect and publish data annually on the Department’s website about:
- the grounds for termination; and
- the supporting evidence provided with a termination notice.
So that the Secretary can satisfy these obligations, clause 23L of the Residential Tenancies Amendment Regulation 2025 (NSW) imposes new obligations on agents and landlords to report to the Secretary on the following:
- Whether a termination notice has been issued
- Who issued the notice (landlord or tenant)
- If issued by the landlord: the reason/ground relied upon, and the type of supporting documentation (not the documents themselves)
This information must be reported:
- When the bond is claimed by the landlord or jointly by both landlord and tenant, or
- Within 14 days of being notified that the tenant has claimed the bond.
NSW Fair Trading will be updating the Rental Bonds Online platform to include a mandatory field each time a tenancy with a bond is ended so that the reason a tenancy has ended can be reported. This will be a standard part of the online process and no separate reporting will be required.
**Non-compliance with these obligations can attract penalties of up to $1,100 per offence.**