The Journal


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5 President’s message

6 In brief


10 Village values

Celebrating 50 years in business, the team at Harris Tripp share how their family-owned business has evolved and stays ahead of the competition.

12 Strong foundations

Adrian Tsavalas shares how never cutting corners and always putting his clients first has helped him to build a thriving career and business.

16 Doing the best by buyers

For Michelle May, there’s nothing more satisfying than helping her clients achieve their property dreams.

18 Always there when it counts

Longstanding members talk about what REINSW membership means to them.

20 Farewell to a real estate legend

Real estate pioneer Max Raine has passed away at the age of 91.


22 Lobbying takes centre stage

For 100 years, the Journal has played a vital role in REINSW’s lobbying efforts to bring about vital change to the real estate industry.

24 Stopping the rental crisis spiral

The rental crisis continues to grab headlines and it’s important to understand exactly what’s happening and why.

29 Drive service with tech

How you can harness the power of technology to meet customer expectations.

30 Decoding the duty to disclose

Two recent cases highlight the importance of agents adhering to their duty to disclose.

32 Winning ways

Find out what sets the REINSW Awards for Excellence apart from other programs and why you should enter in 2023.

34 Property management 101

What you need to know to ensure that properties under your management have complying smoke alarms.

36 Market round-up

What’s happening in the Grafton and Wollongong local markets.


38 Training update


40 New members

41 Milestone member anniversaries

42 From the archives


November/December 2023

In this edition:

Embracing authenticity

BresicWhitney’s Romany Brooks is passionate about doing her part to make the real estate industry more diverse and inclusive.

Family fortunes

Founded in 1989, Forsyth has evolved over the decades to become a fourth-generation success story – and one of the oldest family-owned real estate agencies in Australia.

Mastering mimicry

Want ChatGTP to write like you do? Here are some tips to guide the AI platform in the right direction.

Incentivising property managers

Agencies are coming up with creative ways to encourage property managers to remain in what is often seen as a ‘thankless job’.

And much more!

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Sample past editions

September/October 2023 edition

July/Aug 2023 edition

May/June 2023 edition

Members can view all past editions here.