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The Agency Services chapter represents professionals who support the operation and performance of real estate agencies. It brings together members working in compliance, trust accounting, operations, administration, marketing and business support. The chapter provides practical insight on regulation, systems and best practice, and advises REINSW on issues that affect how agencies run day to day.
The Agency Services Committee is made up of experienced practitioners from across NSW. The committee represents member views, identifies emerging risks and opportunities, and provides practical advice to REINSW on policy, education and guidance that supports well-run, compliant agencies.
Make a difference in real estate – Join the REINSW Agency Services Committee!
Hannah Carney Ray White Commercial Western Sydney
Nicole MacGee The Agency
Sarah Bester The Rubinstein Group
Greg Brown Dowling Property Medowie
Amy Bruce George Brand Real Estate - Avoca Beach & Copacabana
Alicia Misios MMJ Wollongong
Montana Olding Dowling Property Medowie
Kate Sunol PropertyMe
You are encouraged to reach out to the committee or REINISW with any issues or questions.
Contact Committee
Posted on 30/06/2026 Access the guided 7-step workflow in REI Vault. Manage AML onboarding, risk assessments, and digital sales files securely within your agency dashboard.
Posted on 23/06/2026 Real estate marketing never stands still, but the pace of change in 2026 feels more deliberate than disruptive. After years of rapid digital expansion & shifting consumer behaviour, the focus is no longer on doing more marketing, but doing it better.
Posted on 19/06/2026 NSW Fair Trading has provided updated guidance on re-letting approval applications and how to follow up on outstanding requests.
Posted on 19/06/2026 Buyers make up their minds in seconds. In a fast-moving, digital-first property market, marketing must do more than simply exist online – it must grab attention, spark emotion and stop the scroll.
Posted on 2/06/2026 Access the guided 7-step workflow in REI Vault. Manage AML onboarding, risk assessments, and digital sales files securely within your agency dashboard.
Posted on 2/06/2026 Updates on closure orders, lease termination rights and new offences relating to illicit tobacco and vaping goods.
Posted on 1/06/2026 From 1 June 2026, the updated statutory cooling off notice is mandatory for residential contracts and option agreements.
Posted on 27/05/2026 Agencies are being urged to immediately review their tenancy application processes following a recent Privacy Commissioner determination finding.
Posted on 6/05/2026 Wellness isn’t about perks or platitudes – it’s about people. Agencies that prioritise wellbeing build more resilient teams, reduce burnout and create cultures where performance, retention and professionalism can genuinely thrive.
Posted on 29/04/2026 There’s a turning point in proptech coming in 2026. While the last few years have been about understanding the latest technology with a view to building business advantage by adopting the next greatest thing, this year feels different.
We strive to represent member interests, ensuring members' views are heard at the highest levels. Our submissions have been successful in changing the fabric of the industry and have seen about the implementation and repeal of legislation.
View all submissions and lobbying updates
You can view the following non-exhaustive list of legislation which affects the property management sector.
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Get practical advice from the helpline team of licensed and experienced agents.
Supervision Guidelines, Compliance Check, REI Forms Live and more
Promote yourself as a REINSW member. Utilising the REINSW member logo and other promotional tools can significantly enhance your professional image and credibility.
REI Forms Live offers various forms and agreements for all scopes of real estate agency practice.
Exclusive to REINSW Members. The Forms Are Better, At REINSW. Ensure compliance and streamline your workflow with REI Forms Live – Exclusively for REINSW Members. REINSW members can access a two-week free trial. Not a Member? No problem, join to gain access.
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Watch this space for relevant upcoming webinars.
View full range of training options for property managers.
REINSW hosts a variety of networking and training events tailored for the real estate industry — and specifically, the What's The Future (Roadshow) - CPD Event held each year.