Member Helpline Q&A

:: Member Helpline

Home

Member Centre

Member Helpline

Member Helpline Q&A

Find out the answers to some of the most commonly asked real estate questions. Simply click on the "play" buttons below to listen to our Member Helpline podcasts.

What are an agent’s obligations when being directed to invest the deposit on a sale pending completion?

Read text version

Can a tenant vacate without penalty at any time after a landlord has served them with an end of fixed term termination notice?

Read text version

When is a landlord or their agent able to make an application to the CTTT after serving a tenant with a termination notice for non-payment of rent?

Read text version

What rights does a landlord have under the Residential Tenancies Act 2010 where a tenant is being difficult regarding access for prospective purchasers to inspect the premises?

Read text version

What action can be taken where a landlord's agent or other person is physically assaulted by a tenant or an occupant of a tenanted property?

Read text version

What are a landlord and tenant’s obligations where a tenant breaks a residential tenancy agreement early and the additional break fee term has been deleted from the agreement?

Read text version

Under what circumstances can a residential tenancy be terminated following the sale of the premises?

Read text version

What is the maximum time a vendor can be signed up for under an Exclusive Selling Agency Agreement?

Read text version

What happens if I fail to renew my licence or certificate?

Read text version

What does the term ‘break fee’ mean in the Residential Tenancies Act 2010?

Read text version

Is it necessary for a licensed plumber to carry out plumbing repairs to a property?

Read text version

How do I recover water usage charges from tenants?

Read text version

What do I need to know about giving notice to the Owners Corporation about leases and subleases?

Read text version

What happens when a tenant dies?

Read text version

Who is responsible for pest control during a tenancy?

Read text version

What obligation does a selling agent have to submit offers to a principal after the acceptance of a holding deposit from a prospective purchaser?

Read text version

When filling out an agency agreement, which licence number is required?

Read text version