Consumers deserve better
8 December 2018
By Tim McKibbin, REINSW CEO

THE property industry is pushing for a dedicated and industry-experienced commissioner. 

Although an industry initiative, it is driven by the desire to put consumer safety and satisfaction first. 

All industries under the regulatory remit of NSW Fair Trading face the constant threat of them de-licensing their industry or substantially reducing education for entry. Reducing standards will deliver poor consumer outcomes. 

With the cooperative assistance of a Property Services Commissioner, the industry could take action to address issues affecting NSW homeowners, including housing affordability and planning, and support the drive for improved education, service standards and consumer satisfaction. 

This is not a push for self-regulation; it’s a call for better regulation and consumer outcomes. 

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