Senior Mediation Officer - Office of the NSW Small Business Commissioner
Nicola Gorton is Senior Mediation Officer, Office of the NSW Small Business Commissioner. Nicola has been a case manager in the dispute resolution team since 2013, and is the specialist for government agency, and large organisation matters. Nicola also worked extensively on the recent Retail Leases Act review team, leading the legislative and parliamentary processes of the Amendment Act.
Nicola also specialises in disputes in the motor industry and has developed an Expert Determination process for disputes under the Smash Repair Industry Code of Conduct.