Webinar on demand

Creating successful tenant relationships: how and why

Recorded on 12 June 2019

In an industry embracing AI, agents must remember that nothing replaces good customer service.

Join Edith Byrne and Lisa Indge as they discuss the fundamentals for creating successful relationships with tenants and why it’s important. 

Topics covered include:

  • Respect – it goes both ways (property managers and owners need tenants)
  • Using communication to establish good relationships
  • Why showing empathy isn’t weakness
  • Knowing your tenants – they are not numbers, they’re people
Edith Byrne | No Bull Real Estate 

Edith has 24 years’ experience in the real estate industry and co-owns No Bull Real Estate, operating in West Wallsend. She is a multi-licensed, multi-award-winning agent and member of the REINSW Property Management Chapter Committee. 

Lisa Indge | Let’s Rent

Lisa is the founder of Let’s Rent. She is an active member of the REINSW Property Management Chapter Committee, through which she contributes to industry-wide change – a cause she is both passionate about and expert in.