Member Helpline

REINSW Helpline. Real help when you need it.

Confidential, practical advice in all areas of real estate. REINSW Helpline offers professional guidance to all REINSW members, when they need it most.

Answering over 10,000 calls each year, the REINSW Helpline team has over 50 years’ practical experience in the real estate industry.

Contact REINSW Helpline today

02 9264 2343
Weekdays | 9.00am – 5.00pm

REINSW Helpline is always on hand to answer your industry enquiries.

Obtain practical and confidential advice on a wide range of real estate matters, including:

  • Tenancy issues
  • Sales issues
  • Agency agreements
  • NCAT hearings
  • Legislative changes and updates

All REINSW Helpline enquiries are confidential and there’s no limit to the number of times you can contact us.

"Their knowledge of the Act and real estate legislation is supreme, and knowing I can pick up the phone and get their advice at any time is priceless. They are always pleasant and patient, and they genuinely care about helping members. "

Michelle Alchian

“As the Compliance Manager for our company, the REI Helpline has been invaluable to my position. Before giving advice I normally confirm the information with either Ann or Robert who often help me locate the legislation that is relevant within the Act.”

Katrina Gray-Spencer

Ann Banister, Robert Anderson & Marie Babka

Online help

View our hot topics section  for useful information and resources.
COVID-19, The Residential Tenancies Act, The Industry Reforms and more...

What our members are saying