Digital and service disruption was the topic for debate and discussion at the 2015 REINSW Industry Summit, where delegates put forward their ideas about how to secure the future fitness of our industry. Watch the two minute highlights reel:
Now in its third year, the REINSW Industry Summit provides delegates with the opportunity to discuss and share their views on the hot issues and evolving trends facing the industry. Delegates represent all facets of industry practice, as well as other key stakeholders.
As the leading industry voice, REINSW uses the outcomes from the Summit each year to lead the charge in lobbying for a more robust profession, industry and marketplace.
The age of disruption
Where is the industry heading in 2016? What will the industry look like in 2020? Will digital rule our world? Or will relevant, specialised and meaningful human interaction be valued above all else?
These were the questions posed by REINSW President John Cunningham as he opened the third annual REINSW Industry Summit. Addressing more than 100 delegates on Friday, 27 November 2015 he said:
“Life as we know it is changing”. “But do we really have any idea about what lies ahead and are we prepared to meet the challenge? The rate of change in the last 12 months has been so significant that we felt it was critical for the industry as a whole to come together to focus on the challenges and opportunities posed by digital disruption.”
The topics covered were:
- the rapid rate of technological change.
- education standards for the agents of the future
- viewing the industry differently
- providing clients with choice
- positioning agents as educators
- catering for micro-moments
- preserving the human element
The five-page 2015 Industry Summit report outlining outcomes and next steps is available to download by clicking here >>>
The Jan/Feb 2016 Journal article reporting the highlights of the 2015 Industry Summit can be clicking here >>>
To view the Progress Report from July 2016, please click here >>>
The 2016 Industry Summit will be held on Thursday 24th November 2016.