Skip to main content
Loading
About
Contact
Forms live login
Cart
Find a Member
Phone: (02) 9264 2343 | Connect with us:
Toggle search
Toggle navigation
Keyword Search
Member Login
Members
Toggle
Why join REINSW
My login details
Become a REINSW member
Webinars on demand
Member categories
Member benefits
Member logo and flyer
Third party benefits
Chapters
Divisions
Real Estate Journal
Vacancy Rates
REIA reports
Find a candidate
Annual General Meeting
Presidential Appointment Form
Newsroom
Toggle
Annual Report 2017 - 2018
Election 2019
Latest news
Legislation news
Media releases
Consumer news
Community Partner
Videos
Hot topics
Toggle
Swimming Pools
Underquoting
Strata Review
RTA Review
Professionalism
Lobbying news
Policies
Submissions
Industry Reforms
Advice
Toggle
Helpline
Legislation
Position statements
Authorities and disclosures
Supervision guidelines
Advertising guidelines
Privacy
Training
Toggle
Why train with REINSW
Course calendar
Certificate of Registration
Licence
RPL - Recognition of Prior Learning
Auctioneers accreditation
Buyers' Agent Licence
Career skills
CPD
Roadshow
Webinars
Traineeships
In-house training
Trainer & assessor profiles
Unique Student Identifier
Events
Toggle
Novice Auctioneers Competition
Awards for Excellence
Industry Summit
Women in Real Estate
Annual General Meeting
Store
Toggle
Price list and order form
REI Forms Live
DocuSign
Inspect Live
Fair Trading factsheets
Notice of Revised Estimated Selling Price
Diary
Record of Property Reports
Strata Proxy Appointment Form
Strata model by-laws survey
Email Consent Form
Insurance
Toggle
Realcover
Skip breadcrumb navigation
Webinar: Scripts and Dialogue
Cost:
Members: free
Date and time:
17 October 2018 11am – 12pm
Do you have policy and procedure manuals? Yes? Great!
Do you have script and dialogue manuals? No? Why not?
For property managers, knowing what to say and when to say it is essential to time management and maintaining relationships.
Whether you’re talking to an owner, tenant or tradesperson, after this webinar you’ll have the knowledge and know-how to avoid talking too much, too little or saying something you’ll regret.
Key topics covered:
The 9 essential conversations all property managers need to know and master
How to build a script and dialogue library in your office – we have policy and procedure manuals, why not a script and dialogue manual?
Why it is important to practise, role play and rehearse your conversations
How you can save time in every conversation
Meet the presenters:
Tiana Mueller
Tiana is a Property Manager with Peter Fitzgerald Real Estate and a Licensed Real Estate Agent. She has in-depth knowledge and expertise in strata schemes and complexes, which is highly beneficial to her clients. Tiana manages a portfolio of various residential and commercial properties and thoroughly enjoys fulfilling and exceeding her clients’ expectations and needs.
Colin Rodgers
As the longest serving Property Manager in the Sutherland Shire, Colin Rodgers has a passion for property management. His 25-year career is testament to his commitment and expertise. Colin – a two-time REINSW Awards for Excellence winner – places a firm focus on gaining great results through ongoing communication, sound advice and a guiding hand.
Chris Carey
Chris's working history includes retail, recruitment both agency and corporate, along with real estate experience in medium density development and real estate practice. Positions held in the real estate sector include residential property management and sales, from consultant level to management. Chris’ hands-on industry experience benefits the various scopes of practice that the Real Estate Institute represent via the Chapters and their dedicated Committees.
When
17/10/2018
Where
At Your Computer Online
Online registration not available.
Share this page
Share on Facebook
Share on Twitter
Share on LinkedIn
Email
More options
select
Bookmarks
Google+
MySpace
Reddit
StumbleUpon
Tumblr
Yammer
To enrol you must log on or create a new account.
Sign In
Username
Password
Keep me signed in
Forgot username?
|
Forgot password?
Create a new account
{1}
##LOC[OK]##
{1}
##LOC[OK]##
##LOC[Cancel]##
{1}
##LOC[OK]##
##LOC[Cancel]##