Find out how to ensure your business maintains a compliant and safe environment by identifying common hazards and reporting and investigating accidents properly.
Learn how to use your CRM to retain and build customer loyalty to increase your profits and job satisfaction. Use your CRM to understand and personalise customer experience.
This online course will show you how! Take the time to sit and reflect on some classic productivity techniques that will help you to achieve more whilst working less.
This eLearning course will cover National Employment Standards, commission-only employment, bullying and harassment and workplace health and safety.
This eLearning CPD course is designed to give you tips on how to be gracious with difficult people, diffuse a difficult situation, be productive during quiet times and more!
This eLearning course will teach you how to get the best from your team and keep them happy and motivated. Learn about the GROW model and how it will increase your teams productivity.
This course will teach you: six phases of the conflict resolution process; five styles of resolution; the standard process and how to adapt it; and tools to prevent conflict.
The NSW Fair Trading Complaints Register was introduced to provide businesses with an incentive to provide better customer service. If you want a complete understanding of the Complaints Register, then this course is for you!
This workshop aims to help you maintain a motivated workforce by showing you different ways to motivate different personality types, set goals and maintain motivation in yourself.
Mentoring and coaching can benefit your agency and your team, as well as the entire industry. Here’s how.
Flood-impacted REINSW members in the Northern Rivers region have faced many problems to solve – but ensuring phone calls continue to be answered promptly and professionally hasn’t been one of them, thanks to the generosity of OfficeHQ.
The value of REINSW membership cannot be overstated. Here, some longstanding members reflect on what they’ve gained through their involvement with the Institute over the years.
After a brief reprieve last month, the latest REINSW Vacancy Rate Survey results show that residential vacancies in Sydney have once again taken a dive. Vacancy rates across regional New South Wales were a mixed bag.
Floods have devastated communities across NSW and, when faced with adversity, local agents have shown a generosity of spirit and determination. Here is a glimpse of just some of the acts of kindness that demonstrate why agents are our local heroes.
After 20 years as Licensee & Director of LJ Hooker Freshwater, Cranston Schwarz was ready for a new and creative business challenge. The result is Schwarz, a proudly independent, boutique agency servicing the southern end of Sydney’s Northern Beaches
Mould. It’s a word that evokes a feeling of dread for most property managers. After months of torrential rain, property managers across NSW are being inundated with complaints from tenants and with temperatures plummeting the problem is set to worsen
It is one of the toughest parts of being a real estate agent – conducting a property appraisal and not landing the listing. Despite your best efforts, the seller decides to go with another agency. So, how can you avoid rejection and win over a vendor
Cyber-attacks are on the rise and an increasing number of unsuspecting real estate agents are being tricked into redirecting funds and disclosing private information. Agents know property, but when it comes to cyber security it’s a different story.
MEDIA RELEASE: The latest REINSW Vacancy Rate Survey results show that residential vacancies in Sydney bounced back slightly in June 2022 after recording a five-year low in the previous month.
MEDIA RELEASE: REINSW has announced the finalists for its 25th annual Awards for Excellence, the most respected competition within the real estate profession, which acknowledges exceptional performances across the industry.
It is an intensely competitive business, but the real estate industry can also be one of the most nurturing. Sharing knowledge and experience - through mentoring - helps to foster professional development and leadership skills.
MEDIA RELEASE: A record seven finalists battled it out on Friday evening at this year’s REINSW Novice Auctioneers Competition (NAC) Final. The event saw Ollie Gearing, from Advantage Property Group in Newcastle, take out the winner’s crown.
MEDIA RELEASE: The NSW Budget was handed down yesterday and housing affordability was a key focus, with stamp duty reform and the shared equity scheme trial taking centre-stage. REINSW has provided its response to the measures.
'Just do it’ is the motto Rebecca Cribbin lives by. This mindset has helped her to take opportunities, build two successful real estate businesses, and write a book to share her expertise with others wanting to manage holiday and short-term rentals.
From VOLVO, BMW and OFFICEWORKS
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