There’s so much legislation and statutory obligation in real estate these days. Sometimes it can be a little overwhelming. This course will give you an overview of the day-to-day procedures you can use to ensure that statutory compliance is largely adhered throughout all areas of the agency.

The aim of the game is to embed these requirements into your current procedures, to ensure that everyone in your agency is compliant.

What you’ll learn

1. Estimate Selling Price Guidelines 

• What are your obligations? 
• How do you document this within your sales files? 
  

2. Comparable property and the required documentation for sales and property management

3. Advertising Guidelines 

• What are your obligations?
• How do you document this within your sales files?

4. Underquoting Guidelines 

• What are your obligations?
• How do you document this within your sales files?

5. Trust Accounting Guidelines 

• What are your obligations?
• How do you document this within your sales files? 

6. Privacy, confidentiality, anti-discrimination and your sales and property management clients

• What are your obligations?

7. Policy and procedures manuals

• What is required and how to document staff acknowledgement

 
You’ll also learn how to create procedure checklists for each step of the way; for example, staff inductions, newly listed property, newly sold property, trust accounting procedures, staff licensing requirements.

 

Meet the presenter

Kristie Lorenz has more than 12 years’ experience in the real estate industry, having specialised in commercial and industrial property for a number of years before moving into the high-end residential market. She is a licensed real estate agent and a qualified workplace trainer and assessor. Kristie is committed to empowering real estate agents by giving them the tools they need to optimise their results.

More information

If you have any questions about this course, please contact REINSW Training on (02) 9264 2343 or email [email protected]