Real Estate Essentials

People Management Essentials

Part of the Real Estate Essentials series:


Learn how to attract, recruit, develop and motivate individuals and teams.

If you want to build your skills in people management, staff recruitment and team enhancement, then this three-day course is for you.

You’ll learn everything you need to know about the different learning styles that work best for different people, and how you can encourage and motivate individuals and teams and identify specific learning needs. The best ways to shortlist and interview candidates will be covered, along with how to effectively introduce new team members into your office culture. You will also discover a range of methods to build and maintain strong client relationships.
What you'll learn
When you successfully complete this course, along with the in and out of class assessments, you will gain a Statement of Attainment for three of the units required for your full Real Estate Licence under the CPP40307 Certificate IV in Property Services (Real Estate) qualification:
  • CPPDSM4005A – Establish and build client agency relationships 
  • CPPDSM4017A – Negotiate effectively in property transactions.
  • BSBLED401A – Develop teams and individuals 
  • BSBHRM402A – Recruit, select and induct staff 
Who should attend?

This course is suitable for:

  • Individuals who have recently completed a certificate of registration course and want to work as an office manager.
  • Agents who want to move into people management and training management roles.
  • Licensees-in-charge who want to refresh their knowledge of practices, procedures and legislative obligations as required for a Real Estate Licence.

Prior to attending this course, you must complete a certificate of registration course.


Assessment activities are provided on a per unit basis. Students should expect to spend 1-3 hours out of class in order to complete each assessment. This time is provided as an indication only, as it will vary from student to student depending on skills and knowledge.

Throughout the duration of People Management Essentials, and after completion of the course, REINSW expert trainers are available to provide support to students should they require assistance with any part of their learning.

The assessment marking process takes four weeks from the date an assessment is received
by REINSW. This timeframe is made up of two weeks marking time plus two weeks administrative processing. In most instances, results are released inside of this timeframe. Students are welcome to contact REINSW Training after three weeks to verbally gain their assessment result.

Recognition for Prior Learning

REINSW offers Recognition for Prior Learning (RPL). RPL requires students to undertake a series of assessments for a qualification or units of competency. These are aligned to an individual’s previous learning and are deemed equivalent to the learning outcomes of the components of the qualification or unit(s) of competency, being obtained through this process.   

RPL is a complex and rigorous assessment method. REINSW recommends this assessment method be investigated as an option for individuals who are currently working in the real estate industry or hold current qualifications or units of competency relating to the real estate industry. REINSW requires individuals who are producing evidence for this assessment method, to provide current evidence. Under REINSW's RPL policy, current evidence must be within 12 months and all evidence supplied must meet current industry standards. 

For information on RPL please email


Course cancellations and re-enrolment fees

All course cancellations must be in writing. Student substitution may be made at any time prior to course commencement at no cost. Courses are run subject to sufficient numbers. As per the REINSW Student Handbook, students have six (6) months to complete their study, at which time a re-enrolment fee will apply.

How to enrol

Enrol online, contact REINSW Training on (02) 9264 2343 or email

* Please note, from 1 January 2015  all students must have a Unique Student Identifier before any Registered Training Organisation (such as REINSW) can issue a Statement of Attainment or Qualification Certificate upon the successful completion of training. Find out more about the USI >>>

More information

If you have any questions about Real Estate Essentials, please contact REINSW Training on (02) 9264 2343 or email


From 1 January 2015, all
students undertaking Nationally Recognised Training will need to have a Unique Student Identifier (USI).

Find out more >>>



View the Course Calendar >>>

Delivery mode?

REI House
30-32 Wentworth Avenue

How long?
4 days

How much?
$650 Members*
$820 Non-members

(GST exempt)
(*Members include all employees of member agencies)

To enrol
Enrol online >>>

12 points; Learning Category 3
RTO Provider Number: 90117


As part of the enrolment process, students are required to read the Student Handbook, which details policies and procedures relevant to your learning.

Download a PDF flyer >>>