Here at REINSW, we believe very strongly in the power and importance of ongoing learning.

Your learning journey doesn’t end the day you receive your Certificate of Registration or Licence – in fact, that’s just the start!

We’re committed to providing you with a wide range of learning choices to help you step ahead in your career. All of our CPD Toolbox Series courses have been developed with you and your career in mind.

What CPD do I need to complete?

All real estate agents in NSW are required to complete 12 compulsory Continuing Professional Development (CPD) points each year.

The CPD Toolbox Series gives you access to a broad range of high quality, accurate and agency-specific training. All you need to do is choose the course that suits your needs.

Whether you’re in Sydney or regional NSW, REINSW can support your CPD commitment through learning activities including conferences, forums, seminars, workshops, online learning and in-house training.

All CPD Toolbox Series courses comply with CPD guidelines.

  eLearning CPD courses 

Coaching your team to success

This eLearning course will teach you how to get the best from your team and keep them happy and motivated. Learn about the GROW model and how it will increase your teams productivity.

More >>>

PM law and practice update

Find out the latest information on what your obligations are for such issues as asbestos, swimming pools, smoke alarms, window cords and blinds, work health and safety and more.

More >>>

Legal aspects of commercial real estate

Comprised of four one-hour webinars, this 12 point eLearning CPD course will teach you about certain aspects of the law as it applies to commercial real estate.

More >>>

Motivating your employees

This workshop aims to help you maintain a motivated workforce by showing you different ways to motivate different personality types, set goals and maintain motivation in yourself.

More >>>

How to complete Agency Agreements correctly

In this eLearning course will cover how both sales and management agency agreements should be completed to ensure that they comply with required legislation.

More >>>

Master the basics of WHS

Find out how to ensure your business maintains a compliant and safe environment by identifying common hazards and reporting and investigating accidents properly.

More >>>

Complying with employment obligations

This eLearning course will cover National Employment Standards, commission-only employment, bullying and harassment and workplace health and safety.

More >>>

Building customer loyalty with your CRM

Learn how to use your CRM to retain and build customer loyalty to increase your profits and job satisfaction. Use your CRM to understand and personalise customer experience.

More >>>

How a Property Manager can successfully manage disagreements

In this eLearning course three practicing Property Managers will share their experiences and strategies for dealing with difficult situations.

More >>>

Underquoting - What you need to know

This course will help you to understand your legal obligations around underquoting since the new regulations were introduced in January 2016.

More >>>

Complaints Handling and Complaints Register

The NSW Fair Trading Complaints Register was introduced to provide businesses with an incentive to provide better customer service. If you want a complete understanding of the Complaints Register, then this course is for you!

More >>>

Paid Advertising: What your vendor should know

This eLearning course will provide you with the knowledge to easily communicate the benefits of paid advertising to your vendor.

More >>>

Risk Management: How to avoid costly negligence claims

In this eLearning course will provide you with the knowledge to help you understand and avoid common risks.

More >>>

How to be a great receptionist

This eLearning CPD course is designed to give you tips on how to be gracious with difficult people, diffuse a difficult situation, be productive during quiet times and more!

More >>>

Effective Conflict Resolution

This course will teach you: six phases of the conflict resolution process; five styles of resolution; the standard process and how to adapt it; and tools to prevent conflict.

More >>>

How to succeed at NCAT

This eLearning course is designed to give you tips on how succeed at NCAT. The course will cover preparing for an NCAT hearing, NCAT and a breach of tenancy, NCAT and non-payment of rent and how to present at an NCAT hearing.

More >>>

How to get more done and stay sane

This online course will show you how! Take the time to sit and reflect on some classic productivity techniques that will help you to achieve more whilst working less.

More >>>