Consumer News

Be prepared to resolve disputes

28 October 2016

By Tim McKibbin – REINSW CEO

One of the main forums for resolving tenancy disputes between landlords and tenants in New South Wales is the NSW Civil and Administrative Tribunal (NCAT).

In 2015-16, NCAT held over 82,000 hearings in over 70 locations across NSW. For both property managers and tenants, preparing for a hearing can be intimidating.

This is why NCAT has produced four videos which dramatise different scenarios to help people prepare for cases.

They deal with common matters from a tenancy dispute about unpaid rent, home building conflict, the review of a government agency’s decision about licensing, and the appointment of a guardian and financial manager for a person with a disability.

It is important to be prepared, and I would encourage consumers to visit to develop a better understanding about the process.